Refund policy

All sales for artwork and merchandise are final, please choose artwork carefully, we do not accept returns or exchanges for any reason, including and not limited to buyer's remorse, color, discrepancies, or changes in preference. While we do not accept returns, customer satisfaction is very important to us.

1. Quality assurance - We take pride in quality of your artwork, each piece is carefully crafted and inspected before shipping. Please ensure you provide accurate shipping information before placing your order.

2. In the unfortunate event of damaged or defective items during shipping, your artwork arrives damaged or defective, please provide photographic evidence immediately and return within 3 days of receiving your artwork and we will assess the situation and may offer a replacement, credit or full refund at our discretion. Return shipping costs are the buyers responsibility.

Jacquie Chambers Art are not responsible for any delays or damage, losses incurred during shipping, although we are insured for the value of the artwork

3. Policy updates - We reserve the right to update or modify this policy at any time. Any changes will be posted on our website.

If you have any questions or concerns about your purchase or our refund policy, please reach out to us, and we will do our best to assist you.